assessment
Quick Scan around the way the company (or site) is organized and identifying 'low hanging fruits'.
Based upon a remote process scan and /or interviews and process scans on site. Assessing the coherence between the major organizational entities:
- Remote scan of Business Systems in scope (if access available)
- Three-days on site visit, including reporting on Initial Findings (1st impression)
- Compare interview results with Remote Scan (if done)
- Final Reporting: Findings & Recommendations
Angles to look at the organization as an integrated model, where various elements of the company play an important individual role, but even more important is to take a look how they are seamlessly interacting and contributing together towards the success of the company.
Organization - Process
Are the business KPI’s sufficiently matching the intended Business Process Design?
Are business processes documented? On which levels?
How are processes organizational embedded (ISO, ITIL, etc.)?
Organization - Systems
What systems/applications are used for reporting of the major KPI’s?
How are roles & responsibilities managed in the systems?
What are the major functionality gaps as perceived by the users
People - Process
The skills levels on prime operational and supporting processes
Level of understanding what happens with the output of employees activities?
Is there an integral view of employees on the total business?
People - Systems
Training levels on the use of the systems
Level of understanding the full capabilities of the systems
Ability to Execute, Support and Change
Organization – People
Awareness of the strategic direction of the company
Does this match with KPI’s used?
Awareness on how to contribute to the success of the company
Ability to measure own performance / success
Level of empowerment to initiate major improvements
Process - Systems
Systems / applications used in the main process domains
Methodologies used (for example Inventories: SIC, MRP, JIT, KANBAN, OPT, TOC, L6S, etc)?
Implementation level in the applications used